Responsible Lending

Auckland Finance is committed to acting as a responsible Lender and meeting its obligations under the guidelines. These are outlined at:

https://comcom.govt.nz/business/your-responsibilities-if-you-provide-credit/the-lender-responsibility-principles

An updated copy of the Responsible Lending Code can be found at:

https://www.consumerprotection.govt.nz/assets/PDFs/responsible-lending-code-2021.pdf

Auckland Finance is a member of the Financial Dispute Resolution Service.

If you have a complaint that you wish to resolve please contact:

Financial Dispute Resolution Service
Level 4, 142 Lambton Quay
Wellington Central
Wellington 6011

0508 337 337
enquiries@fdrs.org.nz